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Trident for Hotels
Enhancing Guest Safety. Empowering Staff. Elevating Duty of Care.
Trident’s Travel Risk Management App delivers a powerful solution for hotels to proactively safeguard guests and staff in an unpredictable world. Whether it’s a nearby security incident, civil unrest, or a medical emergency, Trident provides the tools to respond fast, communicate clearly, and reassure every guest under your roof.
From real-time local incident alerts to mass communication capabilities and built-in SOS functionality, our platform turns guest safety into a seamless, smart, and visible part of your service offering.
Key Capabilities for Hotels
Local Threat Monitoring & Guest Alerts
Deliver real-time incident awareness directly to your guests’ devices:
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Live local incident maps and geo-fenced alerts
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Location-specific notifications about nearby risks, protests, crime, or disruptions
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Instant visibility of high-risk zones around your property or guest movements
Property-Level Situational Awareness
Keep your team one step ahead with real-time intel around your hotel:
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Geo-fencing capabilities to monitor incidents near your location
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Instant alerts to management if risks arise within proximity
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AI-driven threat forecasting to anticipate disruptions or hazards
Emergency Mass Communication
Enable fast, coordinated responses in moments of crisis:
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Broadcast emergency instructions to all guests and staff via SMS, email, or in-app alerts
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Use pre-configured templates for rapid evacuation, shelter-in-place, or service disruption messages
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Confirm guest safety with automated check-ins and two-way communication
Reinforced Guest Experience & Brand Trust
Differentiate your hotel by prioritising safety as part of the guest experience:
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Provide peace of mind to international travellers, VIPs, families, and corporate guests
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Demonstrate proactive risk management and emergency readiness
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Strengthen your reputation as a trusted, secure destination
On-Demand SOS Functionality
Give guests the confidence that help is one tap away:
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In-app SOS button linking directly to your hotel’s security team
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Instant location tracking of guests who request assistance
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Escalation options for medical, safety, or security-related emergencies